Services
We are your strategic IT outsourcing partner that can help you transform your IT operations, for maximum positive business impact. Our core activities are:
Every Service We Provide Is Our Customer And Your Customer Centric
We Listen to Understand
Our service starts with understanding your business architecture and customer journeys unlike some of our competitors who jump straight into solving your problems with technology.
We then sprint to understand and solve your problems with cost effective and cutting edge technologies.
Application Development
Achieve your Enterprise / E-commerce / Content Management needs precisely with customisation
Empower your customers and employees with real time quality information.
Feel consistent experience on desktop, tablet and mobile devices with responsive designs.
Experience flexibility in using different browsers with browser compatibility design.
Control who can enter what and who can view what using User rights management.
Encourage and alert your users with push notification feature.
Web Scraping
Drive your business growth with data scraped from the web.
Attract new businesses on first page of search engine results by understanding and using the right keywords used by your customers.
Empower your machine learning with big data by fetching huge variety, velocity and volume of data from the web.
Improve your lead generation by gathering contact details of businesses or individuals from the web.
Monitor your brand reputation and brand perceptions by fetching data about your brand from the web.
Understand how your customers feel about your products or services by monitoring what they wrtie about you on the web.
Data Analytics
Align analytics to data strategy and data governance.
Improve process of collecting, storing, integrating and leveraging data.
Expedite the speed of obtaining real time information.
Empower your leadership team with valuable insights (KPIs).
Obtain insights via charts that are appropriate to visualize the information needed.
Experience flexibility of visualizing data in the tool of your choice (Tableau / Power BI / OBIEE).
UI & UX
Drive your business growth with data scraped from the web.
Attract new businesses on first page of search engine results by understanding and using the right keywords used by your customers.
Empower your machine learning with big data by fetching huge variety, velocity and volume of data from the web.
Improve your lead generation by gathering contact details of businesses or individuals from the web.
Monitor your brand reputation and brand perceptions by fetching data about your brand from the web.
Understand how your customers feel about your products or services by monitoring what they wrtie about you on the web.
Our Commitment: Service Standards
Our commitment to you is the foundation of our services.
Service Levels
We have standards that show you the level of service you should expect from us.
Service Levels 1
Critical – Incidents that have an immediate and high business impact or reflect that a major part of a business application is unavailable for multiple locations
Service Level 02
Major – Incidents that have a medium to high business impact, or reflect that a significant portion of business application is degraded
Service Level 03
Minor – Incidents that have a low business impact. Incidents or System Warnings that might develop into a bigger problem.
Our Service Approach
At Booming, we strive to be agile in service transition to increase your speed to market. Below is our framework combining agile ways of working within IT Service Management.
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